I updated to MacJournal 6 and I don't see any of my journals or entries. What do I do?
The first thing to do in this situation is to not panic.
We have had a few reports of this, and in each case, we have been able to get the user up and running with all their journals and entries intact in MacJournal 6. In some cases, MacJournal 6 is simply opening up the incorrect document, or a new blank document, when it first launches We haven't seen a case of data loss yet. There are three steps that have gotten most users up and running with all their journals and entries in MacJournal 6:
First, simply try opening your main MacJournal document from the File > Open Recent menu.
If that doesn't work for some reason, perhaps because the document isn't appearing in the Open Recent menu, first replace your existing copy of MacJournal 6 with a clean copy downloaded from our downloads page. Take any and all copies of MacJournal, place them in the Trash, then empty the Trash. Don't worry, there are no personal settings or data stored in the application itself. Once you have removed MacJournal from your computer, download a new copy from our downloads page and place it in your Applications folder. Don't launch MacJournal yet.
Next, delete your MacJournal preferences. To delete your preferences, first quit MacJournal. Go to the Finder, click on the Go menu and select Go To Folder. Type in the following:
Once you are in the Preferences folder, locate and file starting with "com.DanSchimpf.MacJournal", move those files to the Trash.
After doing those two things, go ahead and launch MacJournal 6.
If that doesn't resolve the issue for you, there is still no need to panic. We have some steps we can walk you through to re-upgrade your MacJournal 5 data to the MacJournal 6 format. If you are in this situation, please send a support request to email@example.com or Ask A Question at the helpdesk and we can help walk you through the process.