I'm having problems syncing my MacJournal data from my iPad to my Mac. Either my iPad doesn't see my Mac, or the sync never completes.
Note: This knowledge base article outlines functionalities in MacJournal for iPad.
For more information on this topic specific to MacJournal for iPhone, see This knowledge base article.
MacJournal for iPad will sync with MacJournal for Mac, but it requires the following specific things:
MacJournal for Mac must be running a version that supports syncing.
The Mac and the iPad must be on the same WiFi (AirPort) network.
The Mac's firewall must be configured to accept incoming network connections for MacJournal.
Follow these troubleshooting steps to ensure that MacJournal for iPad and MacJournal for Mac will transfer files:
Confirm that a Compatible Version of MacJournal is Running on the Mac
Journal/ Entry transfer between MacJournal for iPad and MacJournal for Mac requires that the Mac be running MacJournal version 5.2.5 or higher.
There are two ways to update your copy of MacJournal for Mac:
Within MacJournal for Mac, select Check for Updates... from the MacJournal menu.
Visit the Downloads page on our Website. From there you will be able to download the most-recent copy of MacJournal for Mac.
After you have successfully downloaded and installed the update, Quit and relaunch MacJournal for Mac; then try syncing from your iPad again.
Ensure that Both the Desktop Machine and the iPad are on the Same Wifi Network, and that the Wifi Network allows all types of network traffic
Another reason that MacJournal for iPad might not "see" your Mac is that they are not connected to the same Wifi network, or that the network they are connected to is not allowing all types of network traffic. MacJournal for iPad will not sync unless the desktop computer and the iPad are on the same WiFi (AirPort) network that allows all types of network traffic
Wifi can be configured in the following locations on your Mac and your iPad:
Mac: System Preferences... > Network
iPad: Settings App > Wi-Fi
It is also important to make certain that the WiFi network that your Mac and your device are is a network that does not restrict traffic. Certain public WiFi networks - like those in hostpitals, corporations, hotels or coffeeshops, or city-wide networks - may limit the traffic that can pass over their WiFi network. If you are on a public network, you may want to try creating a new WiFi network on your computer (select Create Network from the Airport icon in the menubar) and connect your iOS device to that network for the purposes of syncing. Please also note that it is important that both your Mac and iPad have adequate Wifi signal strength. We have had reports of problems from users who are trying to sync on a Wifi network where either the iPad or Mac have a weak network signal.
Ensure that the Firewall settings on your Mac are configured to allow incoming network connections for MacJournal
Please see this article for more information on configuring your firewall to allow incoming network connections for MacJournal.
For More Information
For More information, see this Knowledge Base article: