First, make sure you are using Safari, Opera or Camino as your Web browser. Firefox, iCab, Microsoft's Internet Explorer and Netscape are currently not supported in MacGourmet Deluxe. Secondly, be aware that not all online recipe resources are fully supported. For example from www.foodnetwork.com you can import recipes using either the Recipe Import Assistant or the Text Clipping features. However, some online resources will only allow use of the Text Clipping feature and not the Recipe Import Assistant. For example, if you find a recipe in www.diabetes.org, the Recipe Import Assistant is not supported but you can still easily import a recipe using the Text Clipping feature.